Romain Tominson
IT Professional
I am an IT professional with a proven track record in managing and maintaining diverse systems and networks. With expertise in troubleshooting hardware and software issues, implementing security protocols, and providing exceptional technical support, I am adept at ensuring seamless operations and driving efficiency. My experience includes roles as an In-Store Supervisor and Technical Consultant at AT&T, where I excelled in performance analysis, coaching, and customer satisfaction. I hold certifications in Cisco IT Essentials, WISE Level 2 and Computer Servicing and Support Level 2, and I am pursuing a Bachelor's degree in Computer Science.Education
Southern New Hampshire University
Jan 2023 - May 2025
Bachelors
During my Bachelor's degree in Computer Science, I gained fluency in today's most widely used programming languages and worked extensively with software tools that are pivotal in the industry. This experience has ensured that my skills are not only current but also highly marketable in the modern workforce.
Southern New Hampshire University
Jan 2022 - Jan 2023
Associates
I learned applied programming skills using Python, Java and C++, and using design and testing tools- including Netbeans and Eclipse. I have gained the knowledge needed to support all aspects of the software development life cycle.
Skill Set
- Principles of Computing
- Computing problem-analysis techniques
- How to design solutions to computing problems
- Solution implementation and evaluation
- Professional Communication Skills
- Application of Computer Science Theory
- Software Project Planning: I learned how to efficiently plan and manage software projects, ensuring timely delivery and adherence to specified requirements.
- Popular Programming Languages: I became proficient in several key programming languages that are crucial for both frontend and backend development.
- Portfolio Creation and Management: I developed the ability to create and maintain a professional portfolio that showcases my projects and skills effectively to potential employers.
- Full-Stack Development: I acquired comprehensive knowledge in full-stack development, enabling me to handle both client and server software.
- Agile Software Methodologies: I embraced agile methodologies, which taught me the importance of adaptability and efficient project management in software development.
- Security Mindset: I cultivated a strong security mindset, essential for developing applications that are secure against various cyber threats.
Work Experience
Asurion
Aug 2020 - Present
In-store Supervisor/Technical Consultant
I provide expertise in the planning, facilitation and organization of coaching initiatives with employee leadership for both frontline and professional employees. Assess needs, plan, develop, coordinate, monitor and evaluate in-store staff.
- Observe performance and provide coaching sessions.
- Create an inclusive environement which embraces and derives value from diversity and change.
- Meets or exceeds key performance objectives that include service and repair metrics as well as customer satisfaction.
Lacovia High School
Sep 2016 - July 2018
System Administrator
Communicated with software engineer team as it relates to the software utilized by the institution for grading. Maintain computer Desktops and laptops for teachers and students. Installed all required software and security protocols.
- Conferred with vendors to obtain replacement hardware or software and escalate more complex concerns.
- Installed software updates and vulnerability patches on windows server and maintain the network throughout the institution.
- Removed malware and viruses from laptops and desktop systems using specialized software.
Portfolio
