Romain Tomlinson

IT Professional | Technical Consultant | Web Developer

IT Professional

I am an IT professional with a strong history of managing and maintaining diverse systems and networks. I specialize in troubleshooting hardware and software issues, implementing security protocols, and delivering high-level technical support to ensure operational efficiency. Currently serving as a Senior Technician, MIS at Newark Board of Education, I provide comprehensive support for enterprise platforms including PeopleSoft HR/Payroll, Active Directory, and various district systems. I hold certifications in Cisco IT Essentials, WISE Level 2, and Computer Servicing and Support Level 2, and I completed my Bachelor's degree in Computer Science.

Romain Tomlinson
Union
NJ
[email protected]

Education

Southern New Hampshire University

Jan 2023 - May 2025

Bachelors

During my Bachelor's degree in Computer Science, I gained fluency in today's most widely used programming languages and worked extensively with software tools that are pivotal in the industry. This experience has ensured that my skills are not only current but also highly marketable in the modern workforce.

Southern New Hampshire University

Jan 2022 - Jan 2023

Associates

I learned applied programming skills using Python, Java and C++, and using design and testing tools- including Netbeans and Eclipse. I have gained the knowledge needed to support all aspects of the software development life cycle.

Skill Set

HTML

CSS

JAVASCRIPT

Python

C++

Java

Enterprise Systems

Principles of Computing
Computing problem-analysis techniques
How to design solutions to computing problems
Solution implementation and evaluation
Professional Communication Skills
Application of Computer Science Theory
Software Project Planning: I learned how to efficiently plan and manage software projects, ensuring timely delivery and adherence to specified requirements.
Popular Programming Languages: I became proficient in several key programming languages that are crucial for both frontend and backend development.
Portfolio Creation and Management: I developed the ability to create and maintain a professional portfolio that showcases my projects and skills effectively to potential employers.
Full-Stack Development: I acquired comprehensive knowledge in full-stack development, enabling me to handle both client and server software.
Agile Software Methodologies: I embraced agile methodologies, which taught me the importance of adaptability and efficient project management in software development.
Security Mindset: I cultivated a strong security mindset, essential for developing applications that are secure against various cyber threats.
Enterprise Systems: Experience with PeopleSoft HR/Payroll, Active Directory, Aesop, Blackboard Mass Notification (BBMN), and SFTP scheduling systems.
System Administration: Proficient in user account management, system configuration, and technical support across diverse enterprise environments.

Work Experience

Newark Board of Education

May 2025 - Present

Senior Technician, MIS

Provide comprehensive technical support for enterprise platforms and HR/Payroll systems, ensuring reliable access and streamlined workflows for district employees.

Provide PeopleSoft HR and Payroll support for district employees, ensuring reliable access and accurate system usage.
Support core enterprise platforms: Aesop, Blackboard Mass Notification (BBMN), SFTP scheduling, and account management.
Add and configure new user accounts across district systems, including Active Directory and shared sites.
Collaborate with HR, Payroll, and IT leadership to ensure secure processes for imports, exports, and notifications.
Deliver technical support and guidance to staff, ensuring minimal downtime and streamlined workflows.

Asurion

Aug 2020 - May 2025

In-store Supervisor/Technical Consultant

I provided expertise in the planning, facilitation, and organization of coaching initiatives with employee leadership for both frontline and professional employees. Assessed needs, planned, developed, coordinated, monitored, and evaluated in-store staff.

Observed performance and provided coaching sessions.
Created an inclusive environment which embraced and derived value from diversity and change.
Met or exceeded key performance objectives that included service and repair metrics as well as customer satisfaction.

Lacovia High School

Sep 2016 - July 2018

System Administrator

Communicated with software engineer team as it relates to the software utilized by the institution for grading. Maintained desktops and laptops for faculty and students. Installed all required software and security protocols.

Conferred with vendors to obtain replacement hardware or software and escalate more complex concerns.
Installed software updates and vulnerability patches on Windows Server and maintained the network throughout the institution.
Removed malware and viruses from laptops and desktop systems using specialized software.